Refund policy
Refund policy
Digital downloads
File delivery
Your files will be available to download once payment is confirmed.
Returns & Exchanges
Return & Refund Policy
Thank you for shopping at XO Fine Art.
Because our products are digital files delivered instantly after purchase, all sales are final. Once a file has been downloaded, we cannot accept returns, exchanges, or cancellations.
If you experience any issues with your download or file access, contact us at hello@xofineart.com and we’ll make sure you receive your product.
EU customers: By purchasing and starting the download/stream, you consent to immediate delivery and acknowledge you lose the 14-day right of withdrawal for digital content. If you have not downloaded any files yet, contact us within 14 days and we can review a cancellation request.
Your satisfaction matters to us, and we’re happy to help with any technical problems.